Terms and Conditions — Education with elements of consultation

I. Programme Terms and Conditions

§ 1. General provisions and definitions

1. These Terms and Conditions set out the rules for using the service “Education with Consultative Elements” (hereinafter referred to as “Advanced Case Consultations”), provided by Angelika Urbanek, conducting business activity under the name: Unbrakable Angelika Urbanek (hereinafter referred to as the “Service Provider”).
2. Participant / Client: A natural person conducting business activity (B2B), holding relevant professional qualifications (psychologist, psychotherapist, physician, sexologist) and maintaining an active professional practice, who has been qualified for participation in the Programme.
3. The service is provided on the basis of applicable Polish law, the principles of personal data protection (GDPR) and the professional Code of Ethics. The Service Provider declares that she holds an entry in the Register of Psychologists (STOR no. SP/26/0000116).
4. Submitting an application and paying for the Programme constitute full acceptance of these Terms and Conditions.

§ 2. Nature of the service and formal and legal limitations

1. The subject of the service consists of individual advanced clinical case consultations, consiliary assistance and decision-making support within the scope of psychological and sexological practice.
2. No certification supervision character: The Participant acknowledges that the consultations provided under the Programme do not constitute supervision within the meaning of the certification requirements of Polish professional and scientific associations (including PTTPB, PTP, PTS). Hours completed under the Programme are not eligible for entry in supervision records leading to obtaining a psychotherapist or supervisor certificate in those organisations.
3. The service focuses on the strategic integration of CBT, third-wave CBT, the neurobiology of the nervous system (a bottom-up approach) and clinical sexology in situations of therapeutic impasse.
4. The service does not constitute psychotherapy, crisis intervention or a health service provided to the Participant. The relationship between the Service Provider and the Participant is exclusively educational and training-related in nature. It does not constitute clinical supervision or therapeutic oversight within the meaning of legal provisions or the regulations of professional and scientific associations.
5. The Participant declares that he/she purchases the service as an entrepreneur within the meaning of Article 4 of the Entrepreneurs’ Law, in connection with professional activity conducted in the field of psychology, psychotherapy, sexology or medicine.
6. The Participant declares that the purchase of the service is of a professional character for him/her, consistent with the profession practised and with the business classification (PKD) codes of his/her business activity.
7. The contract is not subject to the provisions concerning consumers or entrepreneurs holding consumer rights, in particular Articles 385¹–385⁵ of the Polish Civil Code and the Consumer Rights Act.

§ 3. Full clinical responsibility (disclaimer)

1. All analyses, hypotheses, suggestions and materials provided by the Service Provider during sessions and via the “Education with Consultative Elements” channel are exclusively educational in nature.
2. Sole responsibility of the Participant: Legal, ethical and clinical responsibility for diagnosis, the course of the therapeutic process, the selection of methods and all decisions taken in relation to his/her own patients rests solely with the Participant, as the therapist leading the given process.
3. Psychotherapy and consultations conducted by the Participant with his/her patients are not the responsibility of the Service Provider. The Service Provider is not liable for any clinical, professional or organisational decisions taken by the Participant on the basis of the consultations, nor for the consequences of such decisions for the Participant’s patients.
4. The Service Provider is not liable for any damage caused to third parties, including the Participant’s patients, arising in connection with diagnostic, therapeutic or clinical decisions taken by the Participant. The Service Provider is not liable for indirect or consequential damage, lost profits, or damage resulting from the Participant’s actions towards his/her patients.
5. The Service Provider is liable solely for the due performance of the educational service, with liability for results excluded.
6. The Service Provider’s liability for non-performance or improper performance of the contract is limited to the amount of remuneration paid by the Participant for the Programme.

Incidental disclosure of patient data

1. In the event that the Participant transmits any personal data of patients, including special categories of data, such processing is incidental and unintentional in nature and necessary solely for its immediate deletion.
2. The Participant bears full responsibility for any breach of anonymisation rules and for all legal consequences arising from the disclosure of patient data.
3. The Participant is obliged to report to the Service Provider without delay any breach of anonymisation rules and to cooperate in remedying it.
4. The Service Provider has the right to terminate the contract with immediate effect in the event of a breach of anonymisation rules by the Participant.
5. The Service Provider is not liable for legal, professional or ethical consequences arising from a breach of the GDPR by the Participant.

§ 4. GDPR and absolute anonymisation of patient data

1. All information concerning the Participant’s practice is covered by strict professional secrecy and confidentiality.
2. Anonymisation obligation: The Participant undertakes to ensure the absolute anonymisation of all data concerning his/her patients discussed during online sessions and in asynchronous communication (“Education with Consultative Elements”).
3. Prohibition of direct and indirect identification: The Participant may not provide the Service Provider with any personal data of his/her patients (first names, surnames, addresses, exact dates of birth, places of work or any other data enabling direct or indirect identification of a patient’s identity within the meaning of the GDPR). The Participant applies the principle of information minimisation.
4. Should data enabling the identification of a patient be provided to the Service Provider by mistake, the Participant is obliged to inform the Service Provider without delay and to take steps aimed at deleting such data. The Service Provider reserves the right to delete such materials from the communication channels used without delay.
5. AI tools and transcripts: The Participant may not enter into tools using artificial intelligence (including generative AI) any information concerning patients discussed under the Programme if such information could lead to their identification. The use of automated tools for recording, transcribing or analysing sessions without the prior written consent of the Service Provider is also prohibited.
6. Exceptions to professional secrecy between the Service Provider and the Participant arise exclusively from mandatory provisions of law (threat to life/health or a court order).
7. Recording consultation sessions (audio/video) by either party without prior, explicit consent is prohibited.
8. The Participant bears full responsibility for any breach of anonymisation rules and of GDPR provisions. The Service Provider is not liable for legal, professional or ethical consequences arising from a breach by the Participant of GDPR provisions or of professional secrecy.

§ 5. Organisation, cancellations and late arrivals

1. The Programme comprises 6 individual online consultation sessions (60 minutes each) and access to a dedicated, encrypted communication channel, “Education with Consultative Elements”, for the duration of the Programme (90 days).
2. Cancellation and rescheduling: Both parties have the right to cancel or reschedule a session free of charge no later than 24 hours before the scheduled meeting (by e-mail or via the dedicated system).
3. Late cancellation: Cancellation of a session by the Participant less than 24 hours before the scheduled time, or absence from a session, results in the session being deemed to have taken place and chargeable (with no possibility of making it up).
4. Late arrivals: The Service Provider will wait for the Participant for up to 20 minutes. Late arrival results in a shortened session without any reduction in the fee. Arriving more than 20 minutes late is treated as an absence and results in forfeiture of the session.

§ 6. Payments and B2B invoices

1. The price for participation in the Programme is 6500 PLN gross.
2. Reserving a place in the Programme (max. 2 places per quarter) is conditional upon payment of 100% in advance following a successful qualification interview.
3. The Service Provider issues a B2B invoice under the description: Private clinical consultations (Case Consultations) or Consultations in the field of psychological practice.
4. Basis for VAT exemption (if applicable): The service benefits from an exemption from value added tax pursuant to Article 43(1)(19) of the VAT Act / Article 113(1) of the VAT Act.

§ 6A. VAT

1. The educational and training service provided under the Programme is subject to VAT at the rate of 23%, unless the Service Provider benefits from the subject-based exemption pursuant to Article 113(1) of the VAT Act. Information on the Service Provider’s current tax status is indicated on each invoice.

§ 7. Technical requirements and disruptions

1. Online sessions take place via agreed, secure platforms (e.g. Google Meet).
2. The Participant is obliged to ensure functioning equipment (camera, microphone), a stable internet connection and discreet premises guaranteeing full confidentiality of the conversation.
3. The Service Provider is not liable for any temporary inability to provide the Service arising from causes beyond her control (internet failures, failures of communication platforms or ICT systems, force majeure). Should a session be cancelled for such reasons, the Parties will agree on a new date.

§ 8. “Education with Consultative Elements” — communication rules

1. “Education with Consultative Elements” serves the purpose of consulting on current matters relating to the Participant’s professional practice and discussing difficulties arising in work with patients.
2. Not an emergency channel: “Education with Consultative Elements” is not an emergency or intervention channel, nor a channel for conducting consultations in situations of immediate threat to life or health. In such situations, the Participant is obliged to use the appropriate medical or professional procedures or emergency services.
3. The Service Provider responds to messages on business days, usually within 24–48 hours. The Participant should not expect a response in real time.
4. Within “Education with Consultative Elements”, the Participant is obliged to apply, without exception, the anonymisation rules set out in § 4 of these Terms and Conditions.

§ 9. No guarantee of results

1. The Service Provider does not guarantee the achievement of any particular therapeutic, diagnostic, professional or business results by the Participant or his/her patients.
2. In each case, the Participant independently assesses whether it is appropriate to apply the information obtained during consultations in his/her professional practice.

§ 10. Programme materials and copyright

1. Materials provided to the Participant under the Programme (educational materials, presentations, working models, diagrams, forms and studies) constitute works protected by copyright law.
2. The Participant receives the right to use the materials solely for the purposes of his/her own professional practice and personal development.
3. Without the prior consent of the Service Provider, the Participant may not, in particular:
   1. copy and distribute the materials beyond personal use,
   2. make them available to third parties,
   3. resell them or provide them as part of paid services,
   4. use them to conduct his/her own training sessions, courses or educational programmes,
   5. publish them on the internet or on social media.

§ 11. Completion and termination of the Programme

1. The Programme lasts for a period of 90 days from the date on which it commences, unless the Parties agree otherwise in writing.
2. The Programme ends upon expiry of the period for which it was concluded, once all sessions available to the Participant have been used, or in the event of earlier termination of the contract.
3. The Service Provider may terminate the contract with immediate effect in the event of a material breach of these Terms and Conditions by the Participant, in particular:
   1. breach of the rules of confidentiality or anonymisation of patient data,
   2. making Programme materials available to third parties without the Service Provider’s consent,
   3. gross breach of the rules of cooperation or of communication security,
   4. use of the Programme in a manner contrary to its intended purpose.
4. In the event of termination of the Programme for reasons attributable to the Participant, unused sessions are non-refundable, subject to mandatory provisions of law.
5. Should it become impossible to continue providing the Service for reasons attributable to the Service Provider, the Participant is entitled to a refund of the corresponding portion of the remuneration for the services not rendered.
6. The Participant is not entitled to the right of withdrawal from the contract referred to in the Consumer Rights Act, as the contract is concluded exclusively with an entrepreneur within the scope of his/her professional activity.
7. Once provision of the service has commenced (the first session or access to “Education with Consultative Elements”), the remuneration paid is non-refundable.
8. Failure to use sessions for reasons attributable to the Participant does not constitute grounds for a refund of the remuneration.

§ 12. Final provisions

1. Matters not governed by these Terms and Conditions are subject to the provisions of Polish law.
2. Any amendments to these Terms and Conditions require documentary form, except for amendments arising from mandatory provisions of law.
3. Should any provision of these Terms and Conditions prove to be invalid or ineffective, this does not affect the validity of the remaining provisions.
4. These Terms and Conditions are made available to the Participant before the conclusion of the contract in a manner enabling them to be saved and reproduced.
5. These Terms and Conditions are effective from 15.09.2026

II. GDPR information notice (for Programme participants)

In accordance with Articles 13 and 14 of the GDPR, we inform you that:

1. Personal Data Controller: The controller of your personal data as a Programme Participant (entrepreneur / specialist) is Unbrakable Angelika Urbanek Gabinet Psychoterapii. E-mail contact: angelikaurbanek@outlook.com.
2. Purpose and legal basis of processing: Your personal data (first name, surname, company details, tax identification number (NIP), e-mail address, telephone number, information on education and description of practice from the application form) are processed for the purpose of:
   • Qualification for, conclusion and performance of the B2B contract for the “Education with Consultative Elements” Programme (Article 6(1)(b) GDPR).
   • Issuing accounting documents and tax settlement (Article 6(1)(c) GDPR).
   • Ongoing organisational contact and assistance within the “Education with Consultative Elements” Programme (Article 6(1)(f) GDPR).
3. Data of the Participant’s patients: The controller does not collect or process personal data of the Participant’s patients. All cases discussed during consultations are subject to mandatory anonymisation by the Participant.
4. Retention period: The Participant’s data are stored for the period of performance of the service and, following its completion, for the period arising from tax and accounting regulations (5 years) or until any claims become time-barred.
5. Participant’s rights: You have the right to access your data, to rectify, erase or restrict the processing of your data, to object, and to lodge a complaint with the President of the Personal Data Protection Office (UODO) (ul. Stawki 2, Warsaw).

III. Specialist’s declarations and consents form

The declarations below are made upon purchase of / enrolment in the Programme — you confirm them via mandatory checkboxes at the point of placing your order. All of them are mandatory.

1. Acknowledgement of the GDPR notice
   I confirm that I have read the GDPR Information Notice concerning the processing of my personal data in connection with qualification for, conclusion and performance of the B2B contract and the delivery of the Programme.
2. Declaration that the service is not certification supervision
   I declare that I have read the Terms and Conditions and understand that the “Education with Consultative Elements” service does not constitute the didactic training supervision required for certification by Polish professional associations (e.g. PTTPB/PTP/PTS) and is not eligible for entry in certification records.
3. Responsibility for patients and nature of the service
   I confirm that I am solely responsible for the professional practice I conduct and for the diagnostic, therapeutic and clinical decisions I take in relation to my patients. I acknowledge that consultations within “Education with Consultative Elements” are educational in nature and do not replace independent clinical judgement or the supervision required by the relevant professional or certifying organisations.
4. Separate confirmation of anonymisation
   I undertake not to provide the Service Provider with data enabling the direct or indirect identification of patients, and to anonymise information in every instance before providing it during sessions or via the “Education with Consultative Elements” channel.
5. Confirmation of the nature of “Education with Consultative Elements”
   I acknowledge that “Education with Consultative Elements” does not constitute a channel for crisis intervention, for assistance in situations of immediate threat to life or health, or a communication channel guaranteeing a response in real time.
6. Consent to contact via encrypted channels
   I consent to the processing of my contact details for the purpose of delivering online sessions and “Education with Consultative Elements” assistance via secure electronic communication channels (e.g. Google Meet for video sessions and a dedicated platform for asynchronous messages).
7. Participant’s professional secrecy
   I declare that, in discussing clinical cases under the Programme, I act in accordance with the statutory professional secrecy applicable to my profession and that all information I provide has been fully anonymised.