I. Program Regulations

§ 1. General provisions and definitions

1. These Regulations define the rules for using the service “Education with Elements of Consultation” (hereinafter referred to as “Advanced Case Consultations”), provided by Angelika Urbanek conducting business activity under the name: Unbreakable You Angelika Urbanek (hereinafter referred to as the “Service Provider”).
2. Participant / Client: A natural person conducting business activity (B2B), holding professional education (psychologist, psychotherapist, physician, sexologist) and conducting active professional practice, who has been qualified to participate in the Program.
3. The service is provided based on applicable Polish legal regulations, personal data protection principles (GDPR), and the Code of Professional Ethics. The Service Provider declares that they hold an entry in the Register of Psychologists (STOR no. SP/26/0000116).
4. Registration of participation and payment for the Program mean full acceptance of these Regulations.

§ 2. Nature of the service and formal-legal limitations

1. The subject of the service is individual advanced clinical case consultations (Case Consultations), consular assistance, and decision-making support in the scope of psychological and sexological practice.
2. Lack of certification supervision character: The Participant acknowledges that the consultations provided within the Program do not constitute supervision within the meaning of certification requirements of Polish scientific societies (including PTTPB, PTP, PTS). Hours completed within the Program are not subject to entry into supervision sheets aimed at obtaining a psychotherapist or supervisor certificate in these organizations.
3. The service focuses on the strategic integration of CBT, third-wave CBT, nervous system neurobiology (bottom-up approach), and clinical sexology in situations of therapeutic impasse.
4. The service does not constitute psychotherapy, crisis intervention, or a health service towards the Participant. The relationship between the Service Provider and the Participant is strictly educational and training in character. It does not constitute clinical supervision or therapeutic oversight within the meaning of legal provisions or regulations of scientific societies.
5. The Participant declares that they purchase the service as an entrepreneur within the meaning of Article 4 of the Entrepreneurs’ Law Act, in connection with their professional activity in the field of psychology, psychotherapy, sexology, or medicine.
6. The Participant declares that the purchase of the service has a professional character for them, consistent with their practiced profession and the PKD (Polish Classification of Activities) of their business activity.
7. Regulations concerning consumers or entrepreneurs with consumer rights, in particular Articles 385¹–385⁵ of the Civil Code and the Act on Consumer Rights, do not apply to the contract.

§ 3. Full clinical responsibility (disclaimer)

1. Any analyses, hypotheses, suggestions, and materials provided by the Service Provider during sessions and on the channel “Education with Elements of Consultation” are exclusively educational in character.
2. Participant’s sole responsibility: Legal, ethical, and clinical responsibility for diagnosis, the course of the therapeutic process, selection of methods, and any decisions made in relation to their patients is borne solely by the Participant as the therapist conducting a given process.
3. Psychotherapy and consultations conducted by the Participant with their patients do not constitute the responsibility of the Service Provider. The Service Provider is not responsible for any clinical, professional, or organizational decisions made by the Participant based on the consultations, nor for the consequences of these decisions towards the Participant’s patients.
4. The Service Provider is not responsible for any damages caused to third parties, including the Participant’s patients, arising in connection with diagnostic, therapeutic, or clinical decisions made by the Participant. The Service Provider is not responsible for indirect, consequential damages, lost profits, or damages resulting from the Participant’s actions towards their patients.
5. The Service Provider is solely responsible for the proper execution of the educational service, excluding responsibility for the result.
6. The Service Provider’s liability for non-performance or improper performance of the contract is limited to the amount of remuneration paid by the Participant for the Program.

Incidental disclosure of patient data

1. In the event of the Participant transmitting any personal data of patients, including special category data, such processing has an incidental, unintentional nature and must be deleted immediately.
2. The Participant bears full responsibility for breaching anonymization rules and for any legal consequences resulting from the disclosure of patient data.
3. The Participant is obliged to immediately report any breach of anonymization rules to the Service Provider and cooperate in its removal.
4. The Service Provider has the right to immediately terminate the contract in the event of a breach of anonymization rules by the Participant.
5. The Service Provider is not responsible for legal, professional, or ethical consequences resulting from a breach of the GDPR by the Participant.

§ 4. GDPR and absolute anonymization of patient data

1. All information concerning the Participant’s practice is covered by strict professional secrecy and confidentiality.
2. Obligation of anonymization: The Participant undertakes to absolutely anonymize any data concerning their patients discussed during online sessions and in asynchronous communication (“Education with Elements of Consultation”).
3. Ban on direct and indirect identification: The Participant must not transmit to the Service Provider any personal data of their patients (first names, surnames, addresses, exact dates of birth, places of work, or other data enabling direct or indirect identification of the patient’s identity in accordance with the GDPR). The Participant applies the principle of data minimization.
4. In the event of mistakenly transmitting data enabling the identification of a patient to the Service Provider, the Participant is obliged to immediately inform the Service Provider thereof and take actions aimed at deleting them. The Service Provider reserves the right to immediately delete such materials from the communication channels used.
5. AI tools and transcriptions: The Participant may not enter into tools utilizing artificial intelligence (including generative AI) any information concerning patients discussed within the Program if they may lead to their identification. It is also forbidden to use automatic tools for recording, transcription, or analysis of sessions without the prior written consent of the Service Provider.
6. Exceptions to professional secrecy between the Service Provider and the Participant result exclusively from mandatory legal provisions (threat to life/health or a court order).
7. Recording consultation sessions (audio/video) by either party without prior, explicit consent is prohibited.
8. The Participant bears full responsibility for breaching anonymization rules and GDPR provisions. The Service Provider is not responsible for legal, professional, or ethical consequences resulting from the Participant’s breach of GDPR provisions or professional secrecy.

§ 5. Organization, cancellation, and delays

1. The Program includes 6 individual online consultation sessions (60 minutes each) and access to a dedicated, encrypted communication channel “Education with Elements of Consultation” for the duration of the Program (90 days).
2. Cancellation and rescheduling: Both parties have the right to cancel or change the date of a session without incurring costs at the latest 24 hours before the planned meeting (via e-mail or through the dedicated system).
3. Late cancellation: Cancellation of a session by the Participant in less than 24 hours before the date or absence from the session results in the session being considered as held and settled (no possibility to make it up).
4. Delays: The Service Provider waits for the Participant for up to 20 minutes. A delay results in shortening the session time without reducing the fee. A delay exceeding 20 minutes is treated as absence and results in the loss of the session.

§ 6. Payments and B2B invoices

1. The price for participation in the Program is 6500 PLN gross.
2. A condition for booking a place in the Program (max. 2 places per quarter) is making a 100% advance payment after successfully passing the qualification interview.
3. The Service Provider issues a B2B invoice under the name: Private Clinical Consultations (Case Consultations) or Consultations in the field of psychological practice.
4. The Service Provider benefits from an exemption from goods and services tax (VAT) pursuant to Article 113 paragraph 1 of the VAT Act.

§ 7. Technical requirements and disruptions

1. Online sessions take place via established, secure platforms (e.g., Google Meet).
2. The Participant is obliged to provide functional equipment (camera, microphone), a stable internet connection, and discrete room conditions guaranteeing full confidentiality of the conversation.
3. The Service Provider is not responsible for the temporary impossibility of providing the Service resulting from reasons beyond their control (internet failures, communication platform failures, ICT systems, force majeure). In the event of canceling a session due to such reasons, the Parties shall set a new date.

§ 8. “Education with elements of consultation” — communication rules

1. “Education with Elements of Consultation” serves to consult current issues related to the Participant’s professional practice and discuss difficulties arising in work with patients.
2. Lack of emergency character: “Education with Elements of Consultation” is not an emergency channel, an intervention channel, or a channel for conducting consultations in situations of direct threat to life or health. In such situations, the Participant is obliged to use appropriate medical, professional procedures or emergency services.
3. The Service Provider answers messages on business days, usually within 24–48 hours. The Participant should not expect a response in real-time.
4. Within “Education with Elements of Consultation”, the Participant is strictly obliged to apply the anonymization rules specified in § 4 of the Regulations.

§ 9. No guarantee of results

1. The Service Provider does not guarantee the achievement of specific therapeutic, diagnostic, professional, or business results by the Participant or their patients.
2. The Participant each time independently assesses the advisability of applying information obtained during consultations in their professional practice.

§ 10. Program materials and copyrights

1. Materials provided to the Participant within the Program (educational materials, presentations, work models, diagrams, forms, and studies) constitute works protected by copyright law.
2. The Participant receives the right to use the materials exclusively for the needs of their own professional practice and own development.
3. Without the prior consent of the Service Provider, the Participant may not in particular:
   • copy and distribute materials outside of personal use,
   • share them with third parties,
   • resell them or transfer them as part of paid services,
   • use them to conduct their own training courses, classes, or educational programs,
   • publish them on the Internet or social media.

§ 11. Termination and dissolution of the program

1. The Program lasts for a period of 90 days from the date of its commencement, unless the Parties agree otherwise in writing.
2. The Program ends with the expiry of the period for which it was concluded, upon using all sessions due to the Participant, or in the event of earlier termination of the contract.
3. The Service Provider may terminate the contract with immediate effect in the event of a material breach of the Regulations by the Participant, in particular:
   • breach of confidentiality rules or patient data anonymization,
   • sharing Program materials with third parties without the consent of the Service Provider,
   • gross violation of cooperation rules or communication security,
   • using the Program in a manner inconsistent with its purpose.
4. In the event of terminating the Program for reasons attributable to the Participant, unused sessions are not subject to refund, subject to mandatory legal provisions.
5. In the event of the impossibility of further provision of the Service for reasons attributable to the Service Provider, the Participant is entitled to a refund of the appropriate part of the remuneration for unused services.
6. The Participant is not entitled to the right of withdrawal from the contract referred to in the Act on Consumer Rights, as the contract is concluded exclusively with an entrepreneur as part of their professional activity.
7. Upon commencement of the provision of the service (first session or access to “Education with Elements of Consultation”), the paid remuneration is non-refundable.
8. Failure to use sessions for reasons attributable to the Participant does not constitute a basis for a refund of remuneration.

§ 12. Final provisions

1. In matters not regulated by the Regulations, the provisions of Polish law shall apply.
2. Any changes to the Regulations require documentary form, subject to changes resulting from mandatory legal provisions.
3. Should any provision of the Regulations prove invalid or ineffective, it does not affect the validity of the remaining provisions.
4. The Regulations are made available to the Participant before the conclusion of the contract in a manner enabling its saving and reproduction.
5. The Regulations enter into force from the date of 15.09.2026.

II. GDPR Information Clause (for the program participant)

Pursuant to Articles 13 and 14 of the GDPR, we inform that:

1. Data Administrator: The Administrator of your personal data as a Program Participant (entrepreneur / specialist) is Unbreakable You Angelika Urbanek Psychotherapy Practice. E-mail contact: angelikaurbanek@outlook.com.
2. Purpose and basis of processing: Your personal data (first name, surname, company data, NIP (Tax ID), e-mail address, phone number, education data, and practice description from the form) are processed for the purpose of:
   • Qualification, conclusion, and execution of a B2B contract for the Program “Education with Elements of Consultation” (Article 6(1)(b) of the GDPR).
   • Issuing accounting documents and tax settlement (Article 6(1)(c) of the GDPR).
   • Current organizational contact and assistance within the Program “Education with Elements of Consultation” (Article 6(1)(f) of the GDPR).
3. Participant’s patient data: The Administrator does not collect or process personal data of the Participant’s patients. Any cases discussed within consultations are subject to mandatory anonymization by the Participant.
4. Storage period: The Participant’s data are stored for the duration of the service provision, and after its completion for the period resulting from tax-accounting regulations (5 years) or until the expiry of potential claims.
5. Participant’s rights: You have the right to access your data, rectify them, delete them, restrict their processing, object, and the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, Warsaw).

III. Specialist Declarations and Consents Form

The following declarations are made upon purchase / accession to the Program — you confirm them with mandatory checkboxes at the stage of placing the order. All are mandatory.

1. Familiarization with the GDPR Clause
   I confirm that I have read the GDPR Information Clause concerning the processing of my personal data in connection with the qualification, conclusion, and execution of the B2B contract and the implementation of the Program.
2. Declaration on the lack of certification supervision character
   I declare that I have read the Regulations and understand that the service “Education with Elements of Consultation” does not constitute the didactic application supervision required for certification in Polish societies (e.g., PTTPB/PTP/PTS) and is not subject to entry into certification sheets.
3. Responsibility for patients and the nature of the service
   I confirm that I am the person solely responsible for the professional practice conducted by me and for the diagnostic, therapeutic, and clinical decisions made by me towards my patients. I acknowledge that consultations within “Education with Elements of Consultation” are educational in character and do not replace independent clinical assessment or supervision required by appropriate professional or certification organizations.
4. Separate confirmation of anonymization
   I undertake not to transmit to the Service Provider data enabling direct or indirect identification of patients and to anonymize information each time before transmitting them as part of sessions or the “Education with Elements of Consultation” channel.
5. Confirmation of the nature of “Education with Elements of Consultation”
   I acknowledge that “Education with Elements of Consultation” does not constitute a crisis intervention channel, assistance in a situation of direct threat to life or health, or a communication channel providing a response in real-time.
6. Consent to contact on encrypted channels
   I consent to the processing of my contact data for the purpose of conducting online sessions and assistance “Education with Elements of Consultation” via secure electronic communication channels (e.g., Google Meet for video sessions and a dedicated platform for asynchronous messages).
7. Participant’s professional secrecy
   I declare that when discussing clinical cases within the Program, I act in accordance with the statutory professional secrecy appropriate for my profession and that any information transmitted by me has been fully anonymized.